Privacy Policy

Last Updated: October 26, 2025

1. Introduction

Shelter Aid TX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shelteraidtx.org, make a donation, or otherwise interact with our services.

Shelter Aid TX is a 501(c)(3) nonprofit organization (EIN: 93-3584886) dedicated to donating shoes to homeless shelters across Dallas-Fort Worth.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Make a donation (name, email address, payment information)
  • Submit a contact form (name, email address, phone number, message)
  • Sign up for our email newsletter
  • Volunteer or inquire about partnership opportunities

2.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Access times and dates

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Process donations: To process your financial contributions and issue tax receipts
  • Communicate with you: To respond to inquiries, send donation receipts, and provide updates about our work
  • Improve our services: To understand how visitors use our website and improve user experience
  • Comply with legal obligations: To maintain records as required by law for nonprofit organizations
  • Marketing communications: With your consent, to send you newsletters and updates about our mission (you may opt out at any time)

4. Third-Party Services

We use the following third-party services that may collect, use, and process your data:

  • Stripe: Payment processing for donations. Stripe's privacy policy: https://stripe.com/privacy
  • Google Analytics: Website analytics to understand visitor behavior (if applicable)
  • Email service providers: For sending donation receipts and newsletters

These third parties have their own privacy policies, and we encourage you to review them.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed securely through Stripe and is not stored on our servers.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Donation records are retained for tax and accounting purposes as required by IRS regulations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-out: Unsubscribe from marketing emails at any time

To exercise these rights, please contact us at shelteraidtx@gmail.com.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Shelter Aid TX

Email: shelteraidtx@gmail.com

Address: 5900 Balcones Dr Ste 100, Austin, TX 78731

EIN: 93-3584886